Privacy Policy
This Privacy Policy explains how BioSapien, Inc. (“BioSapien,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information through biosapien.com and related webpages that link to this policy (the “Website”). It also describes choices and rights that may be available to you.
1 Scope
This policy applies to personal information collected through the public Website, including the contact form, newsletter signup, and related communications. It does not govern clinical studies, employment records, offline activities governed by a separate notice, or third-party websites and services that maintain their own privacy policies.
The Website is intended to provide general corporate, scientific, educational, investor, and partnership information. It is not intended to collect medical records, protected health information, or other sensitive health information through its general forms.
2 Personal Information We Collect
Information you provide
- Contact and identity information, such as first name, last name, email address, and phone number.
- Professional information, such as company or organization name.
- Inquiry information, such as message subject, message content, and related correspondence.
- Communication preferences, including whether you opt in to BioSapien newsletters.
- Other information you voluntarily provide to us.
Information collected automatically
When you visit the Website, BioSapien and its service providers may automatically collect technical and usage information, including IP address, browser and device type, operating system, referring and exit pages, pages viewed, approximate location derived from IP address, date and time of access, and interactions with the Website. This information may be collected through cookies, pixels, tags, local storage, server logs, and similar technologies.
Information from other sources
When you visit the Website, BioSapien and its service providers may automatically collect technical and usage information, including IP address, browser and device type, operating system, referring and exit pages, pages viewed, approximate location derived from IP address, date and time of access, and interactions with the Website. This information may be collected through cookies, pixels, tags, local storage, server logs, and similar technologies.
3 Cookies and Analytics
The Website uses cookies and similar technologies for essential operation, security, preference management, and analytics. We use Google Analytics 4 to understand Website traffic and usage. Google may process information such as device and browser data, IP-derived location, pages visited, interactions, and identifiers in accordance with its own terms and policies. Google Search Console may provide BioSapien with aggregated information about how the Website appears and performs in Google Search.
Where required, non-essential analytics technologies will be used only after you provide consent through the Website’s cookie controls. You may accept, reject, or manage available cookie categories through those controls and may also adjust your browser settings. Blocking cookies may affect certain Website functions. We do not currently use advertising or retargeting pixels on the Website.
4 How We Use Personal Information
- operate, maintain, secure, troubleshoot, and improve the Website;
- respond to inquiries and communicate with you;
- evaluate partnership, scientific, investor, media, patient, clinical, or other requests and route them to appropriate personnel;
- send newsletters and company updates when you opt in, and maintain subscription preferences;
- measure Website performance and understand usage trends;
- protect the rights, safety, security, and integrity of BioSapien, the Website, users, and others;
- comply with legal obligations, enforce our terms, and establish, exercise, or defend legal claims; and
- carry out other purposes disclosed when information is collected or with your consent.
5 Legal Bases for International Visitors
Where the law requires a legal basis for processing, we process personal information as appropriate based on your consent; to take steps at your request or perform a contract; to comply with legal obligations; and for our legitimate interests, such as operating and securing the Website, responding to business inquiries, communicating about BioSapien, and improving our services, provided those interests are not overridden by your rights. You may withdraw consent at any time, without affecting processing already completed.
6 How We Disclose Personal Information
We may disclose personal information to the following recipients for the purposes described in this policy:
- BioSapien personnel, affiliates, advisors, and contractors who need the information for their work;
- Webflow, which supports Website hosting, infrastructure, and form submissions;
- Mailchimp, which manages newsletter subscriptions and email communications;
- Google, which provides analytics and search-performance services;
- technology, security, communications, professional-advisory, and other vendors that process information on our behalf;
- government authorities, courts, regulators, law enforcement, or other parties when required by law or reasonably necessary to protect rights, safety, and security; and
- a buyer, investor, lender, advisor, or other participant in a merger, financing, reorganization, sale of assets, due diligence process, or similar corporate transaction.
We do not sell personal information. We do not share personal information for cross-context behavioral advertising and do not currently use the Website for targeted or behavioral advertising. We may disclose aggregated or deidentified information that does not reasonably identify you.
7 Newsletter Communications
If you opt in, BioSapien may use your email address and related information to send company news and updates through Mailchimp. You may unsubscribe at any time by using the link in an email or contacting us. Even after you unsubscribe from marketing communications, we may send non-promotional messages when appropriate, such as responses to your requests or legally required notices.
8 Patient and Medical Inquiries
You may contact BioSapien about clinical trials, patient recruitment, compassionate use, adverse events, treatment, or related matters, but the Website’s general contact form and ordinary email are not designed to receive medical records or sensitive health information. Please do not submit such information unless BioSapien directs you to an authorized, secure process. If information must be collected for a regulated or clinical purpose, BioSapien may provide a separate notice, consent, or process.
The Website is not an emergency service. If you are experiencing a medical emergency, call 911 or your local emergency services.
9 International Data Transfers
BioSapien operates and works with personnel and service providers in multiple countries. Personal information collected through the Website may be transferred to, stored in, or accessed from the United States, the United Arab Emirates, and other jurisdictions where BioSapien or its service providers operate. These jurisdictions may have privacy laws that differ from those in your location.
Where required by applicable law, BioSapien will use recognized safeguards for international transfers, such as adequacy decisions, approved contractual clauses, or another lawful transfer mechanism. Please contact us if you would like information about safeguards applicable to a particular transfer.
10 Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, maintaining business and communication records, administering subscriptions, resolving disputes, protecting security, enforcing agreements, and complying with legal obligations. Retention periods vary based on the nature of the information, the purpose of processing, operational needs, and legal requirements. We may retain deidentified or aggregated information where permitted by law.
11 Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for using appropriate care when sending information through the Internet and for avoiding sensitive information in general Website forms.
12 Your Choices and Privacy Rights
Depending on where you live and subject to applicable exceptions, you may have the right to request access to or a copy of your personal information; correction; deletion; restriction of processing; objection to processing; data portability; withdrawal of consent; or information about how we use and disclose personal information. You may also have the right to appeal a decision or complain to a privacy or data-protection authority.
To submit a request, email hello@biosapien.com or use the contact information below. Please describe your request and the relationship through which BioSapien may have received your information. We may need to verify your identity and authority before responding. You may use an authorized agent where permitted by law. We will not unlawfully discriminate against you for exercising a privacy right.
California residents
If the California Consumer Privacy Act, as amended, applies to BioSapien’s processing of your information, California residents may have rights to know, access, correct, or delete certain personal information; obtain information about categories of information collected, sources, purposes, and disclosures; opt out of sale or sharing; limit certain uses of sensitive personal information; and receive equal service and pricing after exercising a right. Based on our current Website practices, BioSapien does not sell personal information or share it for cross-context behavioral advertising. We do not knowingly collect sensitive personal information through the Website for purposes requiring a right to limit.
European Economic Area United Kingdom and similar jurisdictions
Where applicable, you may have rights to access, correct, erase, restrict, object to processing, and receive portable data, as well as to withdraw consent. You may lodge a complaint with the data-protection authority where you live or work or where an alleged violation occurred. Some rights depend on the legal basis and circumstances of processing.
13 Children’s Privacy
The Website is not directed to children under 13, and BioSapien does not knowingly collect personal information from children under 13 through the Website. If you believe a child has provided personal information, contact us so we can review and delete it as appropriate. In jurisdictions with a higher minimum age for consent to online data processing, we will apply the age and consent requirements required by local law.
14 Third Party Websites and Services
The Website may link to or reference third-party websites, publications, or services. Their privacy practices are governed by their own notices, not this policy. We encourage you to review those notices before providing personal information.
15 Do Not Track
Some browsers offer a “Do Not Track” signal. Because there is not a universally accepted standard for responding to that signal, the Website may not respond to it. Where applicable law requires recognition of a browser-based opt-out preference signal, BioSapien will process the signal as required.
16 Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised policy on the Website and change the effective date. If changes are material, we may provide additional notice as required by law. Your use of the Website after an update is subject to the revised policy, but we will seek consent when required for a new use of previously collected information.
17 Contact Us
For questions, requests, or concerns about privacy, contact:
BioSapien, Inc.
11772 Sorrento Valley Road
San Diego, CA 92121
Email: media@biosapien.com
Phone: +1 (917) 647-8600